Jobs at the Y
Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than a job—you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Our staff members, of all ages and from diverse backgrounds and life experiences, enjoy the personal satisfaction that comes from nurturing the potential of youth and teens, improving the nation’s health and well-being, and providing support to our neighbors.
All employment opportunities with the Monroe County YMCA for either the Southeast or Northwest Y will be posted here. Applications are accepted only for positions posted as open. Applications must be fully and correctly completed to be accepted and screened. All applications are subject to background checks.
See a position you're interested in? Please download and complete the Monroe County YMCA employment application. Once complete, please send your application, resume, and cover letter to jobs@MonroeCountyYMCA.org.
Current Openings:
Wellness Center Coordinator - Southeast Y
Collapsible
FLSA Status: Part-Time Position/Part-time Benefits
Reports to: Wellness and Support Services Director
REVIEW OF APPLICATION MATERIALS WILL BEGIN IMMEDIATELY
POSITION SUMMARY:
The Wellness Center Coordinator is responsible for the daily operations of the Wellness Center located at the Southeast Branch. The Wellness Coordinator will assist with the hiring, training, scheduling, and supervision of all staff working in the Wellness Center. The Wellness Center Coordinator also has oversight in the cleaning and maintenance of all exercise equipment. The Wellness Center Coordinator will assist the Wellness and Support Services Director in carrying out other functions associated with the center serving in a supportive role in providing a highly functioning personal training program. Most importantly, the Wellness Center Coordinator will strive to create a culture where serving the membership is essential.
ESSENTIAL FUNCTIONS:
- Assist with the hiring, training, and supervision of all staff working in the wellness center.
- Complete the following administrative duties: payroll, scheduling, and usage tracking and facility data collection of the wellness center.
- Keep all wellness center staff well informed about facility services, policies, programs, and special events.
- Must have a positive and caring attitude and be able to implement the Y’s mission.
- Able to build and train a cohesive team of staff.
- Must possess basic administrative skills such as computer proficiency, prioritization, and organization.
- Provide shift coverage for respective staff when unexpected or emergency situations occur.
- Work closely with the Wellness and Support Services Director in the development of comprehensive personal training.
- Work closely with the Member Service staff in order to have seamless delivery of service for our members.
- Report any necessary equipment repairs to the Property Director and assist with the completion of preventative maintenance functions.
- Must be able to lift 50lbs.
QUALIFICATIONS:
- Possess strong written & oral communication skills.
- CPR/First Aid certification required. Must be secured within the first 30 days of employment.
- Knowledge and understanding of physical fitness, physiology, kinesiology, and exercise science is desired.
- Must possess a willingness to stay current with latest trends in supervision and management, wellness, and fitness practices.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Wellness Center Supervisor - Southeast Y or Northwest Y
Collapsible
FLSA Status: Part-time
Location: Positions available at both Southeast and Northwest Y branches
Reports to: Wellness Center Coordinator
POSITION SUMMARY:
Support and guide members as they acclimate to YMCA wellness facilities. Create and build relationships to foster a strong community within the YMCA. Responsible for maintaining the cleanliness of all fitness equipment and fitness centers.
ESSENTIAL FUNCTIONS:
- Provide information on facility services, policies, programs, volunteer opportunities, and special events.
- Be knowledgeable about program areas, cardio, and strength equipment. Be able to demonstrate correct and safe usage of equipment. Meet with members individually and in small groups for appointments.
- Follow up with members from appointments and as needed.
- Show interest in the member as a person and initiate interaction with and between members and staff. Be available to members at all times.
- Greet members and guests. Get to know their names.
- Use proper communication channels to report equipment in need of repair, issues with facility, and concerns/complaints of members.
- Keep facility/equipment clean and free of clutter.
- Be ready and able to respond to all emergencies.
- Emphasize fun; make the Y a happy place with positive relationships.
QUALIFICATIONS:
- Must be able to regularly lift and carry 50 pounds, work with hands overhead, and work on hands and knees.
- Needs to be a people person - one who excels at connecting with others.
- Knowledge of fitness equipment is helpful but not required.
- Must be 18 years old.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Welcome Center Staff - Southeast Y
Collapsible
Location: Positions available at our Southeast Y
FLSA Status: Part-time (5-25 hours/week)
Reports to: Membership Coordinator
POSITION SUMMARY:
Under the direction of the Membership Coordinator, this position is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers member questions and performs various clerical duties.
ESSENTIAL FUNCTIONS:
Serving the member is our first priority, the purpose of our work, and the key to our success!
- Performs front desk processes, policies, procedures and forms.
- Provides maintenance of member accounts.
- Exhibits excellent telephone etiquette and face-to-face interactions with members and prospective members.
- Provides facility tours.
- Provides excellent greeting members and prospective members.
- Gains proficient use of system software and cash handling procedures.
Minimum Position Requirements:
- 0-2 Years of customer service experience including supervisory responsibility
- Proven ability in showing initiative, good judgment
- Ability to make decisions independently
- Demonstrated written and verbal communication skills
- Ability to work with diverse groups of people in a friendly and consistent manner
- Basic computer skills.
- Must be at least 18 years old.
Key Result Areas:
- Promote the YMCA’s mission and core values
- Acquaint members with YMCA programs and benefits
- Develop relationships and promote building of team values
- Promote an environment that celebrates and welcomes everyone
- Be a positive role model by promoting best practices for member engagement
- Be informed and up to date on all policies and procedures
- Communicate effectively both written and verbally
- Respond professionally and effectively to frequent inquiries, complaints and suggestions
Effect on End Result:
This position contributes to the overall success of the welcome center mission by providing outstanding hospitality and service to our members.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Swim Instructor - Southeast Y or Northwest Y
Collapsible
FLSA Status: Part-time, Non-Exempt
Reports to: Aquatics Director/Coordinator
Location: Positions available at both our Southeast and Northwest Y branches
POSITION SUMMARY:
- Maintain a safe learning environment at the Monroe County YMCA aquatics facility.
- Teach YMCA swim lessons focused on water adjustment, safety skills, and stroke development.
- Part-time staff should work a minimum of fifteen (15) hours per month on a consistent basis, or instruct a class a minimum of twice a week on a consistent basis.
ESSENTIAL FUNCTIONS:
- Complete all required records and reports on schedule.
- Formulate daily lesson plans based on the YMCA of the USA swim lesson guidelines.
- Keep current accurate attendance and skill records.
- Evaluate skill progress and give letters to parents.
- Have parents/participants complete instructor evaluation forms.
- Complete subforms and get approval for substitutions.
- Complete accident and incident reports when appropriate.
- Communicate with parents.
- Be available before or after class to offer feedback on the child’s progress to parents.
- First-day orientation for parents.
- Contact students/parents by phone for private swim lessons.
- Conduct a well-organized class.
- Put safety first!
- Use daily lesson plans.
- Be enthusiastic.
- Always get in the water when necessary.
- Be able to demonstrate and explain skills clearly.
- Integrate the YMCA’s philosophy of body, spirit, and mind.
- Contact aquatic coordinator/director with concerns.
- Put equipment away after class.
- Attend all aquatic in-service training and staff meetings.
- Keep certifications current (if applicable)
- Keep current on emergency procedures.
- Be on deck 15 minutes prior to class time to assist in pool preparation, talk to parents, and meet participants.
- Advise the aquatic coordinator/director or lesson supervisor of students in your classes who would benefit from a higher/lower swim level.
- Advise the aquatic coordinator/director or lesson supervisor when you have students in your classes who are not on your class rosters, or when you have students on your class rosters who do not show up for classes.
QUALIFICATIONS:
- YMCA swim instructor or Water Safety Instructor preferred but not required.
- Must show patience, tact, and enthusiasm.
- Must be able to lift at least 25 pounds.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Lifeguard - Southeast Y or Northwest Y
Collapsible
FLSA Status: Part-time
Location: Positions available at both our Southeast and Northwest Y branches
Reports to: Aquatics Director/Coordinator
POSITION SUMMARY:
- Maintain a safe and clean environment at the Monroe County YMCA aquatics facility.
- React to an emergency situation as a qualified first responder.
- Part-time staff should work a minimum of fifteen (15) hours per month on a consistent basis, or instruct a class a minimum of twice a week on a consistent basis.
ESSENTIAL FUNCTIONS:
- Lead by example and perform all lifeguard duties at a high level.
- Ensure all lifeguards are maintaining a safe and clean pool facility during each shift.
- Fulfill all lifeguard duties (on time, chemical checks, chemical interactions, etc.).
- Communicate regularly with all on-call guards regarding open shifts, special situations, etc.
- Be aware of pool(s) conditions – cleanliness, chemical balance, etc.
- Assist with cleaning responsibilities.
- Assist with on-call weekend duty as needed.
- Must attend monthly in-services.
- Two on-call weekends per season.
- Other duties as requested by aquatics director or coordinator.
QUALIFICATIONS:
- Must have and maintain current lifeguard and CPR certifications and be able to successfully perform life-saving skills.
- Must be able to lift at least 50lbs.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Aquatics Group Exercise Instructor
Collapsible
Location: Southeast and Northwest Y branches
FLSA Status: Part-time
Reports to: Group Exercise Program Director
POSITION SUMMARY
Seeking a dynamic Aquatics YMCA Group Exercise Instructor who is passionate about
supporting each member's health and fitness goals. Instructors must follow group exercise
professional standards, build positive relationships with members and staff, and exhibit the
YMCA core values of Caring, Honesty, Respect, and Responsibility.
ESSENTIAL FUNCTIONS
● Provide a safe group exercise class with appropriate and varied movements.
● Provide modifications for different levels while leading group aquatics classes.
● Ensure the safety of all exercise participants at all times.
● Attempt to know each participant's name and his/her individual fitness goals.
● Monitor and record class attendance.
● Ensure that equipment is in proper working order and that it is used correctly.
● Notify supervisor of unsafe conditions, injuries, accidents, needed repairs, or member complaints immediately.
● Check communication outlets routinely (email, GroupEx Pro).
● Follow YMCA substitution policies and be willing to sub for others.
● Attend all fitness meetings and training sessions.
● Be familiar with all emergency procedures, exits, and codes.
● Keep all certifications current.
● Be a team player.
QUALIFICATIONS
● At least one year of experience teaching aquatics group exercise classes is required.
● Current CPR Certification and Blood Borne Pathogens training; can be obtained at the YMCA and must be completed within 30 days of employment.
● Current national certification in group exercise and/or aquatic fitness through an organization that is accredited by the National Commission for Certifying Agencies (NCCA); upon employment or within six months of hire date.
● Dependable and punctual.
● Strong leadership qualities.
● Energetic, enthusiastic, and motivational with large groups.
● Possess good verbal and interpersonal skills.
INTERVIEW EXPECTATIONS
As part of the interview process, candidates will be asked to demonstrate an aquatics warm-up of 4-5 minutes in length on land.
COMMUNITY DESCRIPTION
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Healthy Hearts and Active Lives Exercise Technician - Southeast Y
Collapsible
FLSA Status: Part-time
Reports to: Healthy Hearts and Active Lives Director
POSITION SUMMARY:
Is responsible for performing and being familiar with clerical, participant care and education, public and physician relations, and administrative aspects of Cardiopulmonary Rehab and WISE is directed by the Rehab Director or other superior staff member.
GENERAL REQUIREMENTS:
- Level of knowledge: Basic vital signs of participants. Knowledge exercise leadership, anatomy and physiology recommended, but may be learned on the job. During orientation phase, MUST complete CPR, New Staff, BBP, and Daily duties check-off list.
- Minimum Work Experience: Participant contact experience highly desirable, but not required. If not member with health care team, self-motivation is essential for familiarization of participant situations.
- Interpersonal Skills: Highly motivated individuals with interpersonal skills necessary to relate positively with HHAL class participants, and other YMCA staff.
ESSENTIAL FUNCTIONS:
Serving the member is our first priority, the purpose of our work, and the key to our success!
- Participant Care and Education – Assists with monitoring of participant’s vital signs and EKG; participant orientation and education skills as apply to each participant’s needs and medical history; emergency medical skills as required in a code situation, notify director in case of changes.
- Clerical – General maintenance of supplies and equipment, recording of participant information on exercise chart; progress noting on participants.
- Public and Physician Relations – Acts as representative and liaison to community and physicians in reference to Rehab, education, and participant well-being.
- Administrative – Involved in long/short term goals for program, recommendations for changes or additions to program and program equipment, quality assurance.
- Class Leadership – Begin class ON TIME. Lead a series of exercises with gentle warm-ups, flexibility stretches, balance, resistance, and cool-down, suitable for this population. Be able to modify exercises for those with special needs. Motivate participants to exercise at suitable aerobic exercise levels.
PHYSICAL QUALIFICATIONS:
- Must be able to perform exercises and lead with enthusiasm and care.
- Must be able to move up and down to and from the floor to provide CPR and other emergency care.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Play and Learn Team Member - Southeast Y or Northwest Y
Collapsible
Location: Positions available at both Southeast and Northwest Y branches
FLSA Status: Part-time
Reports to: Youth & Family Coordinator
POSITION SUMMARY:
Play and Learn team members facilitate play in a safe, enriching environment. We help children develop social skills through positive interactions; physical competencies through gross and fine motor activities; intellectual skills through participation in games, pretend play, music, movement, and language activities; and emotional competencies by feeling accepted and learning to accept others. We offer a safe, quality program as a member service, which supports families in their quest for health and wellness and gives children an environment in which to grow, learn and have fun! Our program is often the first contact with the Y that our very youngest members have. Without our support, many families could not use their memberships.
ESSENTIAL FUNCTIONS:
- Mission-driven (see above)
- Greet parents and children by name when they enter and exit Play and Learn.
- Actively engage with children in the room by playing, talking, singing, reading, pretending, crafting, etc.
- Be proactive in your movement around the room.
- Create a warm and positive atmosphere for the parents and children.
- Responsible for keeping children engaged in activity during their visit to Play and Learn by promoting and participating in positive play.
- Assist in planning, preparing, leading, and cleaning up craft activities, games, stories, or movement opportunities.
- Understand and enforce Play & Learn safety protocol.
- Attend all job-related meetings and mandatory trainings.
- Assist volunteers by providing guidance and communicating Play and Learn policies to them.
- Promote a team concept through a positive approach to supervision, communication, and interactions with others.
- Manage program resources responsibly.
- Follow the cleaning schedule and keep the room clean and in good order.
- Keep the Play and Learn team leader or coordinator informed of parental concerns and schedule changes.
- Demonstrate responsibility by following the child care schedule, consistently arriving on time for shifts, and being proactive in securing your own substitute when necessary according to the child care scheduling and substitution request policy.
QUALIFICATIONS:
- Age 16 or older
- Experience with children (infants, toddlers, preschoolers) and/or formal education in early childhood education.
- Must work a minimum of two shifts per week (preferably a Tuesday/Thursday shift, or a Monday/Wednesday/Friday shift. Six (6) hours per week, minimum.
- Exemplify and encourage the four-character values of caring, honesty, respect, and responsibility, and a willingness to carry forward the mission of the Y.
- Must take the following trainings: CPR, Blood Borne Pathogens, and Child Abuse Prevention. Must take these within 30 days of hire and then keep them updated.
- Must possess and demonstrate the ability to engage in all activities associated with the daily care and routine of children of multiple ages, including but not limited to: interacting with children at floor level, movement activities, lifting children, reading stories, engaging with small or large groups of children, leading/directing activities for large or small groups, diapering children, and helping with toileting as needed.
- Must possess oral, auditory, and written communication skills appropriate for interacting with children, parents, and other staff members.
- Able and willing to work as a team member.
- Must be able to lift 30 pounds from the floor to approximately four feet off ground (diaper changing table).
- Must be able to sit on the floor, get up from the floor, stoop or kneel at the child’s level
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Personal Trainer - Southeast Y or Northwest Y
Collapsible
FLSA Status: Part-time, Non-Exempt
Hours: Flexible scheduling; minimum of 15 hours per week; opportunity to work up to 30 hours per week
Reports to: Wellness and Support Services Director
POSITION SUMMARY:
Provide safe and effective one-to-one personal training to program participants. Be able to guide, educate, and motivate participants toward reaching their personal fitness goals. A working knowledge of strength, flexibility, and cardiovascular training with ability to pass knowledge on to participants. A drive to help others, a focus on community enrichment, and a desire to play a role in bettering lives through their passion for health and fitness.
ESSENTIAL FUNCTIONS:
- Responsible for connecting with client in timely manner to establish training routine.
- Able to create safe, effective program for each individual client utilizing education and creative fitness tools.
- Maintain tracking records of all clients profiles for both data base and client retention.
- Available to train on a consistent basis. Must be available evenings and weekends. Minimum of three clients required.
- Model best practices for creating and establishing a team concept with fellow personal trainers.
QUALIFICATIONS:
- Must hold a National Personal Training Certification from an accredited organization. ACSM, ACE, or NASM certified trainers preferred. Degree in physical education health or field related to exercise physiology is preferred but not required.
- Must have a positive and caring attitude and willingness to help individuals achieve their fitness goals by implementing the YMCA mission statement and character development philosophy (i.e., caring, honesty, respect, and responsibility) into personal training.
- Trainers with experience with or education on working with special populations, elderly, youth, and other member bases are highly preferred.
COMMUNITY DESCRIPTION:
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.
Member Service Coordinator– Southeast Y
Collapsible
FLSA Status: Full-time- Non-Exempt
Reports to: Membership and Northwest Branch Director
REVIEW OF APPLICATION MATERIALS WILL BEGIN IMMEDIATELY
POSITION SUMMARY:
The Southeast Y is seeking an enthusiastic Member Service Coordinator. This role is responsible for delivering excellent service to all members, guests, and program participants while providing leadership to the Welcome Center. This individual will train new and existing staff to insure our team has the knowledge to use the tools and resources required to provide excellent customer service to our members while managing the team schedule. This position will supervise part-time Welcome Center staff to ensure that the Southeast Y facility has evening and weekend operations and supervision coverage.
ESSENTIAL FUNCTIONS:
- Leads the staffing of Welcome Center operations including screening, hiring, employee coaching, and performance appraisals
- Manage staff schedule; work, or find coverage for vacant shifts as needed
- Must be knowledgeable in all responsibilities of the Welcome Center in order to facilitate onboarding requirements and support the staff.
- In conjunction with the Northwest Membership Coordinator, train new staff on all pertinent systems.
- Serves as the point-of-contact and liaison to all program areas in the YMCA.
- Enhance the staff’s knowledge and understanding of YMCA programs and offerings and direct members’ questions to the appropriate department.
- Ensures the daily care of members and potential new members by providing direction, leadership, support, and timely feedback to them.
- Assist the membership director in development and implementation of member service strategies, systems, and resources.
- Train the Welcome Center staff on how to provide quality facility tours to new and prospective members.
- Enters data accurately, follows related procedures, and creates ways to improve operational efficiencies using both Reclique Core and Excel.
- Confronts inappropriate member behavior in an appropriate and professional manner.
REQUIREMENTS:
- College degree preferred.
- Previous supervisory or YMCA experience
- Primarily evening coverage with a weekend rotation
- Public relations skills, tact, and diplomacy
- Ability to resolve difficult membership issues or situations.
- Ability to effectively communicate both written and verbally, with members and other staff.
- Ability to respond professionally and effectively to frequent inquiries, complaints, and suggestions from both members and staff.
- Strong computer skills and an aptitude to learn new technology.
- Ability to stand or sit for extended periods of time.
- CPR/AED and First Aid training certification required within 30 days of employment.
- Serve as a first responder in emergency situations and follow proper YMCA emergency protocol.
- The ability to lift and move 30 pounds regularly to execute towel laundry needs.
COMMUNITY DESCRIPTION
The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental, and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.