Jobs

FLSA Status: Part time (5-25 hours/week)         
Reports to: Membership Coordinator                  

POSITION SUMMARY:

Under the direction of the Membership Coordinator, this position is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers member questions and performs various clerical duties. SPRING BREAK AND SUMMER AVAILABILITY A MUST.

COMMUNITY DESCRIPTION:

The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.

ESSENTIAL FUNCTIONS:

Serving the member is our first priority, the purpose of our work, and the key to our success!

• Performs front desk processes, policies, procedures and forms.
• Provides maintenance of member accounts.
• Exhibits excellent telephone etiquette and face-to-face interactions with members and prospective members.
• Provides facility tours.
• Provides excellent greeting members and prospective members.
• Gains proficient use of system software and cash handling procedures

MINIMUM POSITION REQUIREMENTS:

• 0-2 Years of customer service experience including supervisory responsibility
• Proven ability in showing initiative, good judgment
• Ability to make decisions independently
• Demonstrated written and verbal communication skills
• Ability to work with diverse groups of people in a friendly and consistent manner
• Basic computer skills.
• Must be at least 18 years old.

KEY RESULT AREAS:

• Promote the YMCA’s mission and core values
• Acquaint members with YMCA programs and benefits
• Develop relationships and promote building of team values
• Promote an environment that celebrates and welcomes everyone
• Be a positive role model by promoting best practices for member engagement
• Be informed and up to date on all policies and procedures
• Communicate effectively both written and verbally
• Respond professionally and effectively to frequent inquiries, complaints and suggestions

Job title: Swim Instructor - Northwest & Southeast
FLSA Status: Part-time
Reports to: Aquatics Director

POSITION SUMMARY:

• Maintain a safe learning environment at the aquatics facility.
• Teach YMCA swim lessons focused on water adjustment, safety skills, and stroke development.
• Part-time staff should work a minimum of fifteen (15) hours per month on a consistent basis, or instruct a class a minimum of twice a week on a consistent basis. 

ESSENTIAL FUNCTIONS:

• Complete all required records and reports on schedule.
  • Formulate daily lesson plans, based on the YMCA of the USA swim lesson guidelines.
  • Keep current accurate attendance and skill records.
  • Evaluate skill progress and give letters to parents.
  • Have parents/participants complete instructor evaluation forms.
  • Complete sub forms and get approval for substitutions.
  • Complete accident and incident reports when appropriate.
• Communicate with parents.
  • Be available before or after class to offer feedback on child’s progress to parents.
  • First day orientation for parents.
  • Contact students by phone if they are absent two days in a row.
• Conduct a well-organized class.
  • Put safety first!
  • Use daily lesson plans.
  • Be enthusiastic.
  • Always get in the water.
  • Be able to demonstrate and explain skills clearly.
  • Integrate the YMCA’s philosophy of body, spirit, and mind.
  • Contact aquatic coordinator with concerns.
  • Put equipment away after class.
• Attend all aquatic in-service training and staff meetings.
• Keep certifications current.
• Keep current on emergency procedures.
• Be on deck 15 minutes prior to class time to assist in pool preparation, talk to parents, and meet children.
• Advise the aquatic coordinator or lesson supervisor when you have students in your classes who do not belong there skill-wise.  The students could be a level lower or higher.  It is important to lightly retest your students, especially that first day.
• Advise the aquatic coordinator or lesson supervisor when you have students in your classes who are not on your class rosters, or when you have students on your class rosters who do not show up for classes.

QUALIFICATIONS:

• Must have and maintain current CPR, First Aid, YMCA swim instructor or WSI (within reasonable time), completion of Monroe County YMCA instructor training, patience, tact, and good judgment.
• Must be able to lift at least 25 pounds.

COMMUNITY DESCRIPTION:

The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.

FLSA Status: Part-time
Reports to: Aquatics Director

POSITION SUMMARY:

• Maintain a safe and clean environment at the Monroe County YMCA aquatics facility.
• React to an emergency situation as a qualified first responder.
• Part-time staff should work a minimum of fifteen (15) hours per month on a consistent basis, or instruct a class a minimum of twice a week on a consistent basis. 

ESSENTIAL FUNCTIONS:

• Lead by example and perform all lifeguard duties at a high level.
• Ensure all lifeguards are maintaining a safe and clean pool facility during each shift.
• Fulfill all lifeguard duties (on time, chemical checks, chemical interactions, etc.).
• Communicate regularly with all on-call guards regarding open shifts, special situations, etc.
• Be aware of pool(s) conditions – cleanliness, chemical balance, etc.
• Assist with cleaning responsibilities.
• Assist with on-call weekend duty as needed.
• Must attend monthly in-services.
• Two on-call weekends per season.
• Other duties as requested by aquatics director or coordinator.

QUALIFICATIONS:

• Must have and maintain current lifeguard and CPR certifications and be able to successfully perform life-saving skills.
• Must be able to lift at least 50lbs.

COMMUNITY DESCRIPTION:

The YMCA of Monroe County, founded on Christian principles, is a charitable organization with an inclusive environment committed to enriching the quality of family, spiritual, social, mental and physical well-being. Through group exercise classes, youth programs, swim lessons, adult health programs, and more, we aim to build a healthier Monroe County. Every day, we work side by side with our neighbors to make sure that everyone, regardless of age, income, or background, has the opportunity to learn, grow, and thrive.