Birthday Parties FAQ

On the day of your party, a Y staff member will be present to set up, clean up, and help facilitate some activities. Our party hosts will prepare the room before you arrive and then help you settle in and finish setting up upon arrival. They will then either guide you to your planned activity or let you have your time in the party room. You will have the party room for the full two hours. Other areas of the Y, such as the pool and gym, are not included in the party room time.

Parents/guardians can arrive for set-up 30 minutes before the start of the party. You will also have up to 30 minutes after the party concludes for clean-up. 

After getting you checked in, set up in the party room, and escorting you to your planned activity, your party host will periodically check on you. If you are having a Sports Party, the party host will help facilitate those activities as well. Otherwise, they will let you know where they will be if you need anything—if you have questions or need any assistance, don't hesitate to ask.

Yes, you may bring any food and non-alcoholic beverages provided by yourself or a food vendor, such as Pizza X or Jimmy John's. However, please do not bring ice cream, as we do not have the means to keep it cold.

Yes, if you would like to bring your own decorations and disposable tableware supplies, such as plates, napkins, and utensils, you are welcome to do so. However, please let us know if you plan to bring your own supplies when you register. Classic and Super Party packages both include solid-colored tablecloths, plates, cups, napkins, and forks, so give us a heads-up if you plan to provide your own.

Yes, decorations are allowed to be hung up on the walls using masking tape or painters tape. Families are responsible for removing decorations at the end of the party.

Any person, including babies, coming to the party must be included in the headcount so we can ensure we're complying with safety codes and maximum capacity numbers. Your party room will depend on the number of guests you'll have, and different rooms have different max capacities.

If your final headcount is within the maximum number of guests for the party type you chose (35 people for Classic Parties and 60 people for Super Parties), there's no need to call or email us with a final count. However, if your guest count increases beyond the maximum number of guests allowed for the party you registered for, please call or email us so we can update your party registration.

Usually other Y programming does not permit flexibility with party times. However, you can contact Cole Rightley, Youth & Family Program Director, to discuss the possibility of alternate party times.

If you cancel your booked party with more than two weeks' notice, a refund will be given. If you cancel the party with less than two weeks' notice, we cannot grant a refund.

If you need to reschedule your party for another date after the two-week deadline, you may do so if space is available. A transfer fee of half of the party cost will be applied. All transfers must be requested at least 24 hours before the new party date and time. If you need to reschedule your party after the 24-hour deadline, you will have to register again and pay for the new party booking.

No-shows automatically waive the right to any refund.

If an act of God or weather-related event causes the Y to close, your party will be rescheduled with no transfer fee. Refunds are not provided for acts of God or weather events.

In the unlikely event the pool has to be closed during your party, your party will be rescheduled with no transfer fee. No refunds will be given if you choose not to come to your rescheduled date. Alternatively, you may switch to another type of party on the same day if space is available.

Facility use waivers outline the risks associated with every YMCA activity. As with our members, we require all guests to read and sign a waiver before entering the facility for any activity.

We also ask guests to sign an optional photo waiver, which gives the Y the right to take and share photos of your party for marketing purposes. You will be notified ahead of time if the Y's marketing team is coming to take pictures of your party. If you do not want your party photographed, you have the right to decline signing the photo waiver. However, you must still sign the general facility use waiver.