Frequently Asked Questions
First and foremost, thank you for your patience. It’s been a complicated moment for everyone, and we appreciate you bearing with us. COVID-19 is a rapidly evolving situation, and we're working as quickly as possible to meet the needs of our members, employees, and community. Below is the most up-to-date information we have.
Are you open?
Yes! Our Southeast and Northwest Ys re-opened on Monday, June 1, 2020.
Are masks required when using the Y facilities?
As of Thursday, August 5, 2021, Monroe County reinstated the COVID-19 Health Order, meaning face coverings are required to be fully worn over your mouth and nose while inside the Y facilities, regardless of vaccination status. Anyone 3 years or older must wear a facemask, shield, or covering when using our Y indoor facilities, unless you are engaged in a form of indoor exercise that is incompatible with wearing a face covering, including swimming.
Here is some additional information to help you prepare for your visit to the Y:
- Members, staff, and guests must put their masks back on before moving to their next workout station or around the Y, such as moving between cardio and weight equipment.
- Basketball courts remain open and masks must be worn if you are not in active play, such as if you are on the sidelines resting or as a spectator.
- Masks are required when entering and exiting our pool areas and when walking the pool deck. Masks must be removed prior to entering the water even if you do not plan on submerging your head. A face covering poses a drowning risk if someone were to pass out or fall ill and unexpectedly be submerged.
- Masks must be worn in the locker rooms, and masks may only be removed while in the shower.
Are you offering virtual workouts?
Yes! We have put together virtual resources that will allow you to stay active while at home. We have activities to keep preschool and school-aged children mentally and physically active, senior healthy living stretches and exercises to keep our aging members engaged, and Group Ex classes to keep you sweating in the comfort of your own home!
Click here to get started today with some of your favorite and new instructors. We plan to stay in touch regularly with resources to help you stay healthy in spirit, mind, and body.
How can I help?
We are so humbled by and appreciative of those asking us how they can help us as we respond to community needs. With our branches closed, we’re shifting our work to support critical needs.
If you're a member, the best way to help us is to continue paying your monthly membership dues. No action is required to remain a member.
If you'd like to make a tax-deductible donation, please click the button below.
We're working on other ways you can help and will publish them here when we can. Thank you for working with us to create history that demonstrates how we came together and served those who needed us the most.