Frequently Asked Questions
First and foremost, thank you for your patience. It’s been a complicated moment for everyone, and we appreciate you bearing with us. COVID-19 is a rapidly evolving situation, and we're working as quickly as possible to meet the needs of our members, employees, and community. Below is the most up-to-date information we have.
Are you open?
Yes! Our Southeast and Northwest Ys re-opened on Monday, June 1, 2020.
Are masks required when using the Y facilities?
As of Monday, May 17, 2021, Monroe County rescinded the COVID-19 Health Order, which means face coverings are no longer required and gathering limits are removed. The CDC also recently released new guidelines for vaccinated individuals announcing they can resume activities without wearing a mask or physically distancing.
Based on these directives from the CDC and Monroe County officials, our Monroe County Y will no longer require masks for our Y members and staff, with one exception. Youth program participants and staff, such as Play and Learn, Summer Camp, and Youth Sports, will continue to wear masks until more guidance regarding youth is released from the CDC. The CDC and Monroe County Health Department both state people who are not vaccinated should still wear a face covering and remain socially distant from others. You can find everything you need to know about the policies here.
Are you offering virtual workouts?
Yes! We have put together virtual resources that will allow you to stay active while at home. We have activities to keep preschool and school-aged children mentally and physically active, senior healthy living stretches and exercises to keep our aging members engaged, and Group Ex classes to keep you sweating in the comfort of your own home!
Click here to get started today with some of your favorite and new instructors. We plan to stay in touch regularly with resources to help you stay healthy in spirit, mind, and body.
How can I help?
We are so humbled by and appreciative of those asking us how they can help us as we respond to community needs. With our branches closed, we’re shifting our work to support critical needs.
If you're a member, the best way to help us is to continue paying your monthly membership dues. No action is required to remain a member.
If you'd like to make a tax-deductible donation, please click the button below.
We're working on other ways you can help and will publish them here when we can. Thank you for working with us to create history that demonstrates how we came together and served those who needed us the most.